SHIPPING DETAILS

All orders placed before 9 a.m. are dispatched the same day (except weekends).

 

   Max Letters Colissimo Mondial Relay Chronopost Delivery outside France
Lead times 3 to 4 working days 3 to 4 working days 5 to 6 working days (no pick-up on Mondays) 24 hours for all orders placed before 13 p.m. Europe: 3 to 5 working days.
Outside Europe: 3 to 15 working days.
Shipping fees From 3,90 € From 6,40 €
Free from 150€ of purchase

Starting at € 4,90.
Free from 60€ of purchase

 From €14, depending on the volumetric weight of the package Variable, calculated according to destination and volumetric weight.
Other Parcel weighing less than 500g and entering a letterbox. Delivery without signature Delivery without signature Find a relay point: click here
Choice of relay point after payment		    

 

WORLD RELAY
Delivery within 5 to 6 working days from pick-up (shipping) for delivery in mainland France.
Parcels are collected from Tuesday to Friday morning. No pick-up on Mondays.
Mondial Relay shipping costs have a single price of 4.90€ and are free for orders whose amount exceeds 60€.
To find a relay point near you: click here
The choice of the relay point after the payment.

 

With THE POST OFFICE (Colissimo and letter followed) the delivery time is 2 to 5 working days in France, once the package has been shipped.
Shipping costs are €3.90 for a Max letter (parcel weighing less than 500g entering a BAL) and from €6,40 depending on the weight and size of the parcel for Colissimo. Colissimo shipping costs are free for orders whose amount exceeds 150€.

For a delivery in Europe, the shipping costs vary according to the destination, from 12 €. Delivery times are  3 8 days in worked.

For a delivery out of Europe, the shipping costs vary according to the destination, from 40 €. Delivery times are 3 15 days in working hours, variable depending on the destination.

It is possible to follow your order with a tracking number sent by email as soon as your package is dispatched.

CHRONOPOST guarantees delivery within 24 working hours in France (excluding Corsica), and within 48 working hours in Corsica. However, if the recipient is absent, the deliverer is likely to drop off the parcel at an approved Chronopost relay point.

Chronopost shipping costs have a minimum price of €14, calculated according to the volumetric weight of the package.

These delivery methods are the only ones we offer, regardless of the size of the package. 

EXCHANGES AND RETURNS

Returns must be made within 90 days after receipt of the package.

For returns, 3 possibilities:

Scenario n°1: You have changed your mind

You have changed your mind and finally you no longer want the products ordered. The return of goods is at your expense and the initial shipping costs are not refunded. Simply return the products to us with the delivery note listing the returned products. Upon receipt of the return package, we will write to you to find out if you prefer a credit note or a refund.

Scenario n°2: Your package arrived too late

The carrier (La Poste and TNT) has cracked down again: your package has arrived too late! Refuse the package or do not pick it up (if it is at the Post Office or at a relay), it will be sent back to us! Upon receipt, we will refund you. If it has been picked up or dropped off with a neighbour, concierge or friend (only well-meaning people) call us or send us an e-mail so that we can organize the return! We can be reached on 01 75 44 33 80 and contact@mylittleday.fr

Scenario n°3: You have damaged or defective products

You have received a damaged or defective product. In short, you are disappointed. Send us an e-mail to contact@mylittleday.fr with a photo of the offending product so that we can find a solution together!

The return address is as follows:

LOGISSEO
My Little Day MLP – Returns
12 avenue Jean Joxé
MIN
49100 Angers